Oportunidad laboral: support engineer
Support engineer
Diurno / Nocturno
Plus TI – Guatemala- Filipinas
Híbrido / Remoto
Job Mission:
Resolve application incidents caused by component errors and recommend best practices for configuring the application environment to ensure proper functionality. Additionally, channel new adjustment and/or development requests to the respective department.
Requirements:
- Bachelor’s Degree in Computer Science/Engineering or equivalent (degree completed or near completion)
- Minimum of 3 years of experience in providing technical support for software products.
- Bilingual Spanish – English.
- Proficiency in programming languages and databases (VB6, Advanced C#, JavaScript, MS SQL Server, MS Windows Server)
- • Must reside specifically in the Philippines or be available to work night shifts in Guatemala.
- Flexibility with shifts and work hours (bonuses are paid for completed shifts and hours).
- Strong customer service skills.
- Banking experience is a plus.
- Ability to work night shifts due to the nature of the project.
- Tests and interviews will be conducted in English.
We Offer:
- Home Office.
- Specialized training.
- Medical insurance bonus.
- Educational support benefits.
- Technology company perks.
