Are your cross-channel journeys protected?
Phygital environments in the financial industry have arisen as an organic result of market dynamics, accelerated digitalization, and operational adaptation to contextual reality as an answer to the need to operate simultaneously in multiple channels. Fraud has also adapted to this environment, but it has exploited the cross-channel disconnect, the space where controls are not always aligned with operations.
Watch this webinar to learn more about how to prevent fraud in phygital environments and how to align your controls with the real risks that the business is facing.
This is an English recording of a previously live webinar.
Presented by
José R. Ruiz
Transactional Security and Digital Fraud Product Manager at Plus TI
Jose Ruiz is the Product Manager for Transactional Security and Digital Fraud Solutions at Plus TI, where he supports financial institutions in evolving their fraud prevention strategies. He has a strong understanding of how detection models operate in practice, from their limitations and their direct impact on customer experience and business outcomes, and he combines a cross-functional vision with a pragmatic perspective on how to balance risk, friction, and profitability. This is achieved through the combined use of expert knowledge and technology, grounded in a deep understanding of how detection models function across different financial institutions.
