Solutions - Fraud Prevention

Protecting cardholders and payees

Monitor Plus PMFD Issuing up: span
™ (Payment Media Fraud Detector)

Monitor Plus Payment Media Fraud Detector Issuing™ is a comprehensive and intelligent solution for payment media fraud prevention from the issuer's point of view (credit/debit/prepaid cards, digital wallets, etc.) in real time.

Use cases

  • Fraud prevention in in-person and digital transactions..
  • Cross-channel protection: physical merchants, commerce, MOTO, ATMs, etc.
  • Prevention of internal and external fraud.
  • Detection of possible points of compromise and common points of fraud.
  • Ability to authorize or deny transactions in real time, or execute defensive actions manually or automated against common fraud attacks.
  • It allows the customer to customize and have control over their products and channels.

MAIN BENEFITS

Real-time loss reduction

Monitor Plus Payment Media Fraud Detector Issuer™ analyzes transactions in milliseconds and interacts in real time with the authorizer to recommend the authorizer to approve or deny transactions. 

Internal and external fraud prevention

The solution integrates preconfigured models that incorporate ample expert know-how gained from a long industry trajectory to enable Monitor Plus® to detect a wide range of known and unknown fraud patterns, potential points of compromise, and external and internal fraud patterns.

Orchestration for defense and authentication

Monitor Plus® assesses transactional risk to generate alerts and automate decision making and defensive actions. The system is capable of interfacing directly with other systems to initiate multi-purpose actions (e.g. blocking, multi-channel alerts, real-time cardholder notifications and confirmations, interfacing with automated two-way cardholder interaction systems, etc.).

Increased detection, reduced friction

Monitor Plus Payment Media Fraud Detector Issuing™ uses an assembly of expert models and artificial intelligence that optimizes the high level of detection and decreases false positives, resulting in less friction for the customer and favoring their level of satisfaction. Additionally, the lower volume of resulting alerts reduces the operational burden on the analysis team.

Effective and precise

Real Time Detection and Prevention

Fraud prevention

Monitor Plus® validates the level of risk and can execute automated actions, as well as integrate authentication systems to streamline processes and incident response.

Cost-efficient security

  • Reduces losses and supports the reduction of operational, administrative and other costs related to the total cost of fraud.
  • Low friction detection to maximize customer experience.

Customer follow-up

Through Monitor Plus Connect™, Monitor Plus Payment Media Fraud Detection Issuing™ can have bi-directional communication with customers to follow-up on transactions, alerts and automate specific actions through trusted channels to ensure good service, such as in the case of transactions
 includes customer notification and immediate follow-up processes to ensure good service in the case of rejected transactions due to high risk rating.

Curb fraud

for Increased Customer Satisfaction

The customer can customize their payment media in real-time.

  • Switch card on/off.
  • Switch channels on/off.
  • Customize notification preferences.

 

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